Business Ethernet

The move to Cloud-based applications including Voice and Collaboration applications and services, as well as the need to have fast access to the Internet makes good quality Access essential for businesses.

Our Ethernet is designed exclusively for the business market – offices and homeworkers. Our network has been built to provide a high-quality, secure connection and this is supported by a highly skilled group of UK-based support staff and engineers. Our Ethernet solutions have been designed for IP telephony, video and conferencing services as well as instant messaging, making us the perfect end-to-end supplier for connectivity and communication.  Ethernet services can help reduce the cost of private networking while improving the quality of service and support.  We offer scalability and flexibility unavailable from legacy services. And we deliver dedicated, secure, uncontended business-class connections for all your voice and data traffic.  Connect to Merlin’s extensive next generation network and receive dedicated, low latency and high availability services, with full resilience, supported by robust, end-to-end SLAs that include 24/7 UK-based support. 


Services include:


Fibre to the Cabinet is a term for a broadband connection using optical fibre to replace part of the usual metal local loop used for connection to an exchange. With FTTC the optical fibre replaces the copper from the DP (street cabinet) to the exchange, in practise this allows for much higher speeds as the length of the copper is much shorter (see Attenuation) and also boasts increased stability over its ADSL counterpart. With FTTC the DLSAM is located in the cabinet rather than the exchange.


Ethernet for the First Mile is part of the Ethernet family of computer network protocols between a telecommunications company and a customer’s premise. From the customer’s point of view it is their “first” mile, although from the access networks’ point of view it is known as the “last mile”. EFM can deliver symmetrical speeds and is much more resilient than the standard ADSL or FTTC products.

Fibre Broadband (FTTP)

Fibre to The Premises – A Fibre all the way to the end user’s premises (no copper) – available in areas where full fibre infrastructure already exists in the street. Due to the whole circuit being Fibre, we can offer higher speeds with higher rates of reliability.

Broadband and Ethernet backup

A resilient failover solution gives you the assurance of enhanced service availability levels to support business-critical applications and provides high protection against unforeseen network incidents. We have a range of failover options for increasing the resiliency of your primary service from FTTC Broadband backup, right through to Fibre Ethernet solutions routed via different exchanges and network nodes for the highest level of resiliency.


Ethernet is our premium service for businesses demanding high-availability and high-capacity. It’s provided as a dedicated, up to 1Gbps connection with the option to combine data, voice, instant messaging and video conferencing onto one network. A fully managed and monitored service, giving you peace of mind and leaving you free to
concentrate on your business. There are several key features and associated benefits with our service.

High capacity and flexible connectivity

Our Fibre Ethernet service delivers up to 1Gbps dedicated bandwidth. Not only is it fast, but also flexible, as bandwidth can be quickly upgraded when needed.

Dedicated and uncontended bandwidth

The uncontended, low-latency service provided by our network makes this the ideal connectivity for cloud-based services.

Highly reliable connections

With availability starting at 99.9% our services are ideal for your business-critical applications.

Managed router

Because we manage the router and the end-to-end service, any faults can be dealt with swiftly and effectively.

Service level agreement

Our comprehensive SLA covers delivery, performance, availability and time-to-fix giving you the peace of mind to get on with running your business.

Maximise productivity

Provide employees with quick and reliable access to the critical files and applications they need so that your business can perform at optimum levels of efficiency.

Feeling curious?

Broadband services for your business

Future-proof technology

We keep a close eye on the latest emerging technologies and innovations, to keep your business ahead of the competition.

Our Support

24/7 support from Merlin's UK-based team, unbeatable SLAs and fast response times.


We only supply broadband to businesses, so your connection is our priority, this minimises the impact of residential traffic.

Stay connected

Say goodbye to downtime and lagging with a reliable, fully supported business-only connection.


Our Quality of Service options ensure your network is optimised, to streamline data traffic and reduce packet loss.


We deliver first class customer service, teamed with honest consultations and advice


We ensure that your new services are delivered as quickly as possible for a seamless transition process


Through leading manufacturers, we supply flexible and innovative tailor-made system solutions


We always offer proactive and reassuring support teamed with honest consultations and advice