Terms and Conditions

When visiting this website you may provide us with personal information about yourself and as a result we may use this information to contact you and send details about our services, products or other information that we consider may be of interest to you. If you do not wish us to do this now or in the future please contact Andrew Craven on 0800 877 8810 or by e-mail privacy@merlin-telecoms.co.uk or in writing at Unit 6, Station Road, Terrington St Clement, Kings Lynn, Norfolk, PE34 4PL

External Websites
Merlin Telecommunications Ltd is not responsible for the content of external internet sites. You are advised to read the privacy policy of external sites before disclosing any personal information.

Use of “Cookies”
We may also store information about you using cookies (small files which are sent by us to your computer or other access device) which we can access when you visit our site in future. We do this to this get a better understanding of how visitors use our site so that we can provide better services in the future.

We also use cookies for our online quote system which allows you to add products to the system. These are session cookies only.

We also use Google Analytics, a popular web analytics service provided by Google, Inc. Google Analytics uses cookies to help us to analyse how users use the site. The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google undertakes not to associate your IP address with any other data held by Google.

If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies.

Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.

Call Recording
Please be aware that calls may be recorded for training and monitoring purposes

You can download our full terms and conditions here.