In today’s digital-first world, organisations are rethinking their communications and telephony service to increase efficiency, save costs and reduce complexity. Unified Communications (UC) is the answer to this need, blurring the boundaries of telephony and merging it with instant messaging, video conferencing and a plethora of different applications, such as CRM systems, contact centres, and reporting. Since its release in 2017, Microsoft Teams has significantly impacted the UC market thanks to its ease of use, free inclusion in most Microsoft business licenses, and slick desktop integration. In the past six months, mostly due to the impact of the coronavirus (COVID-19) outbreak and the subsequent uptake in remote working practices, Teams’ daily users have skyrocketed, increasing from 44
The way you communicate just got a whole lot better!
Our business phone systems provide an affordable way for employees to stay connected. Whether your workers are spread across multiple offices nationwide, are based in home offices or work on the move, our solutions can help make them more efficient and available - boosting productivity all round.
Improve your business’ call management with resilient, highly reliable Inbound solutions. Our advanced technology allows you to monitor and manage an array of services through our easy-to-use online system. It ensures you meet peak periods with ease, maintaining excellent customer service levels.