Times, they are a changing.
Over the past few decades, cultural and technological trends have dramatically transformed the workplace. Today, flexible working is a way of life. Employees now have greater control over their work-life balance than ever before, and employers understand that productivity is not confined to a desk. As such, adopting technology that enables a mobile workforce
has become a business prerogative.
Yet this need for new mobile tools is often at odds with other business demands. While many senior management teams are keen to stay ahead of the competition, they also want to keep costs down.
Every investment is scrutinised, and new equipment or systems purchased today must adequately cope with depreciation and tech innovation long into the future.
SIP trunking is a future-forward solution. Because it enables business agility, scalability and can bring about immediate cost savings, it is the ideal answer to these conflicting sets of business demands.
This Guide looks at how SIP can help businesses cope in a changing world – taking into consideration the technicalities of installation, and how preparation is key for seamless telephony success.
Three questions, same answer
No physical lines
High quality audio
Make the switch to SIP
Having a thorough understanding of your current tech situation will give you a better idea of how the migration process will carry out. And, asking Merlin the right questions will ensure a smooth transition and give you peace of mind.
WHAT TO ASK YOURSELF
Is your network up for the task?
What are your time constraints?
How much bandwidth will you need?
How business-critical is voice to your organisation?
Common Questions we get asked.
Is a native or direct connection to your PBX possible?
Is there a Quality of Service guarantee?
What is the provider support like?
Can you use third party connections?
Technical SIP Steps
There are a number of ways businesses can adopt SIP, with the most common approach starting with ISDN migration. From there, it’s a simple three-step roadmap to benefitting from a modern telecoms system.
Transfer out the old
The SIP provider takes over existing ISDN lines using a like-for-like transfer. This gives the provider control of the telephony estate and the overall migration process. SIP is configured to the network by connecting the SIP trunk to your IP PBX/PBX gateway.
The SIP PBX sits inside a firewall with a private, non-routable IP address. As Port 5060 needs to be opened, it’s important to use a SIP capable firewall or an Enterprise Session Border Controller (E-SBC) that is designed to properly handle SIP.
Build the SIP trunks
Merlin SIP Trunks
- As an established business, Merlin has great experience of deploying and running SIP
- Around the clock support, 24-7, 365 gives you comfort that recovery from any downtime will be minimal.
- Merlin offer great technical support, and will have a thorough understanding of your current capabilities and the migration process so a speedy path to full SIP trunking implementation.