Microsoft Teams direct routing

Give Microsoft Teams a voice

Enable full voice capability natively into Microsoft Teams, as an alternative to Microsoft calling plans and without the need for on-premise hardware. 

Teams – Direct Routing utilises Microsoft certified Session Border Controllers (SBCs) to deliver better value, greater flexibility, increased functionality and support for migration, all as a cloudbased

Teams – Direct Routing provides connectivity to your Microsoft Team’s tenant enabling full PSTN breakout on the public telephone network. Connection from Microsoft Teams to our network is via an IP connection and is delivered as an end-to end service with high availability.

What is required to enable Teams - Direct Routing?

Microsoft Teams - Routing. Why would you want it?

Cost saving

Significant cost saving per user when compared to Microsoft’s calling plans (allows you to maximise existing 365 license cost).

Complete cloud solution

Cloud-based solution with no expensive initial outlay as there’s no need for traditional hardware.

Never miss a call

Tailored business continuity with network and number level resilience to keep your business working.

Agile working

Allows for flexible and remote working and enables a collaborative approach.

Number porting

Keep the same geographical number wherever you are.

01,02,03 and 08 number termination

01, 02, 03 and 08 termination with no number translation. *Natively terminates on the endpoint but termination charges would still apply for 08 numbers only.

Microsoft Teams – Direct Routing combines the pedigree of the UK’s leading SIP Trunk provider with the ubiquity of the world’s largest business communications platform.

Why choose us?

As part of the largest network operators in the UK, with a reputation built on technical expertise and voice service delivery, we have an in-depth experience of SIP implementations, working with organisations of all sizes. 

Our voice services can be fully integrated into MS Teams with full PSTN breakout. We have triplicate entry points into Microsoft Azure providing high levels of resilience and availability.

We have the interconnects so you don’t have to.  Carrier-level scale and delivery are assured, as is improved voice resilience. 

It’s easy to transition from your existing PBX – there’s no hardware to purchase or support and future enhancements are assured.

We’re known throughout the industry as being ‘easy to do business
with’. We have full management support, from simple provisioning
to our UK-based support teams available 24 x 7 x 365.

We provide industry leading SLAs and are just as committed to helping you grow your business as we are our own.

What about Skype® for Business?
Many businesses already use Skype® for Business as their Microsoft based telephony platform. However, Skype for Business is being retired in 2021 with Microsoft encouraging its users to make the transition to Teams. 

In addition to Skype and functions such as instant messaging, screen sharing and web conferencing, MS Teams adds centralised chat /  collaboration, persistent chat and much more.