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Contact Us

0800 877 8820
support@merlin-telecom.co.uk

Office Hours

Mon-Fri 8:30AM - 6:00PM

SIP Trunks

By connecting your business to the phone network using the internet, SIP Trunks offer you great flexibility and even better savings.
It’s highly resilient as you can switch from one channel to another to ensure there’s no interruption in your service.

SIP Trunks are delivered over our Ethernet data circuits ensuring you make the most of your investment. Quality of Service (QoS) is provided, prioritising calls over your data traffic, to make sure your calls will always get connected and are crystal clear.

Both spend management and auto-suspend are tools for limiting the impact of PBX fraud, helping protect your business from unnecessary or fraudulent high call spend. Unlike most SIP providers, our SIP Trunks service provides hourly and daily spend management, providing peace of mind.

Here’s some of the Business Grade features you get with SIP Trunks:

  • Quality of Service on Business Ethernet data circuits
  • Keep your existing numbers
  • Number presentation
  • Out-of-area numbering, including international
  • Spend management
  • Auto suspend
  • Number diverts
  • Call barring
  • Number diversion at no additional cost (PPM applies to call forwarding).

We support a wide range of PBXs. Configuration guides for supported PBXs are automatically released to you as part of the provisioning process. Here are just some of the vendors we work with:

Samsung, Avaya, Mitel, NEC, Panasonic

Please speak to us to confirm if your PBX is compatible.

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