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Voice Solutions

Merlin Telecom’s range of voice services can transform the way you do business, giving you a more reliable, cost-effective, secure and flexible way to communicate with colleagues and customers. We offer the full spectrum of business voice products across our Next Generation Network, helping you to take advantage of developments in IP-based telephony, cloud technologies and unified communications.

You can rely on our SIP Trunking services to provide secure and dependable voice connectivity between your private branch exchange and our network, giving you added resiliency and control, as well as reduced costs. Also excellent value for money, our hosted voice services simplify the process of managing your calls and ensure you have a single, transparent pricing system.

Our inbound solutions may be the perfect fit for your organisation too. In addition, we provide interactive voice response (IVR) services that ensure your calls are answered and directed to the appropriate personnel accurately and efficiently.

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